Privacy Policy
Effective Date: October 17, 2025
This Privacy Policy applies to the Librainian App (hereby referred to as "Application") for Supported devices or supported platforms, which includes mobile phone, tablet, laptop, smartphone, TV, or any other device where can be accessed by any means that was created by Pinak Venture (hereby referred to as "Service Provider") as a Freemium service. This service is intended for use "AS IS."
1. Information Collection and Use
When you download, install, and use the Application, we may collect certain types of information to provide, maintain, and improve the services offered. Collecting this information allows us to understand user behavior, enhance the functionality of the Application, and ensure a safe and personalized experience for all users. The information we collect may include, but is not limited to, the following categories:
Device Information:
The Application may automatically collect information about the device you use to access the Application. This includes your device's Internet Protocol (IP) address, which is used to identify your connection and provide appropriate content and services. Collecting device information helps us manage usage patterns, detect potential security threats, and troubleshoot issues that may occur on specific devices or platforms. This information is essential to ensure that the Application functions smoothly and efficiently across a variety of devices.
Application Usage Data:
We may monitor how you interact with the Application, including the pages, sections, or features you access, and the time and date of your interactions. This usage data helps us understand which features are most valuable to our users and which areas may require improvement. By analyzing usage patterns, we can optimize the Application's design, improve navigation, and deliver a better overall user experience.
Session Duration:
The Application may also record the duration of time you spend using the Application during each session. Tracking session length provides insights into user engagement and helps us identify patterns in usage behavior. For example, it allows us to see which features are frequently used and which areas may require updates or enhancements. This information is collected in an aggregated and anonymized manner to ensure that individual user activity remains private.
Operating System and Technical Details:
Information about the operating system of your mobile device, as well as other technical specifications, may be collected to ensure compatibility and optimal performance. This data allows us to deliver updates, fixes, and features that are tailored to the specific requirements of different devices and operating systems. By understanding the technical environment of our users, we can improve the stability, speed, and overall functionality of the Application.
Location Data:
Please note that the Application does not collect or store precise location data, such as GPS coordinates, from your device. While some applications may track exact location to provide location-based services, we intentionally limit the collection of location data to protect your privacy. Any location-related information collected is generalized and used only for analytical purposes, such as understanding trends in user activity across regions.
Personal Information During Registration:
If you choose to create an account or sign in to the Application, you may be asked to provide certain personal information. This can include, but is not limited to, your name, email address, contact number, and user ID. Such information is necessary for account creation, authentication, and management. By providing this information, you enable us to securely manage your account, provide personalized features, and communicate with you regarding updates or important notices related to the Application.
All information collected is treated with the highest level of care and in compliance with applicable privacy and data protection laws. The data is used solely for the purposes of enhancing your experience, improving the functionality and security of the Application, and maintaining reliable and efficient service. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Furthermore, any data collected is stored securely and access is restricted to authorized personnel who require it to perform their duties.
If you register or sign in, the Application may also collect limited personal information such as your name, email address, contact number, or user ID for account creation and management purposes.
By collecting and using this information responsibly, we aim to create a safe, efficient, and personalized experience for all users while maintaining transparency and trust.
2. Use of Information
The information collected through the Application is utilized for a variety of purposes essential to providing and maintaining the services offered, ensuring a secure and efficient user experience, and continuously improving the functionality of the Application. The primary purposes for which your information may be used include, but are not limited to, the following:
Manage Library Seats and Study Sessions:
The Application may use the information collected to organize and manage library seating arrangements and study session schedules. This includes tracking user reservations, availability of seats, and session timings. By using this information, the Application ensures that resources are efficiently allocated, prevents overbooking, and helps provide a smooth and organized experience for all users accessing study facilities or participating in scheduled sessions.
Maintain User Records and Attendance:
Personal and usage information may be used to maintain accurate records of user activity within the Application, including attendance at study sessions, workshops, or other scheduled events. Keeping precise records enables the Application to monitor engagement, provide relevant reports or summaries to users, and ensure that the services are being utilized appropriately. This also allows administrators to track participation trends and make informed decisions to improve service delivery.
Provide Personalized User Experience and Improve App Functionality:
The Application may analyze usage patterns, preferences, and interactions to deliver a personalized experience tailored to individual users. This may include recommending relevant study sessions, suggesting resources, or highlighting features that align with your interests. Additionally, aggregated and anonymized data collected from all users helps us identify areas for improvement, fix potential issues, and introduce new features that enhance the overall functionality and performance of the Application.
Notify You About Updates, Reminders, or Service-Related Announcements:
The information collected may be used to communicate important updates regarding the Application, including new features, system maintenance schedules, policy changes, and reminders for upcoming sessions or deadlines. These notifications ensure that users are kept informed and can make full use of the services provided. Communications may be sent via email, push notifications, or other channels supported by the Application, in accordance with your preferences.
Protection and Non-Disclosure:
The Service Provider is committed to protecting your privacy and handling all personal information responsibly. Personal information collected through the Application is not shared, sold, or rented to any third party, except as explicitly described in this Privacy Policy or as required by law. Access to user information is strictly limited to authorized personnel who require it to perform essential tasks related to service provision, maintenance, and support.
By collecting and using information in the ways described above, the Application ensures that services remain secure, efficient, and tailored to user needs while maintaining transparency, trust, and compliance with applicable privacy and data protection laws. Users can be confident that their information is handled carefully and is used solely to enhance their experience and the overall quality of the Application.
3. Third-Party Access
The Application may interact with certain third-party services to enhance functionality, improve user experience, and provide analytics for ongoing service improvements. The Service Provider is committed to ensuring that any information shared with third parties is handled responsibly and in accordance with applicable privacy and data protection regulations. Our goal is to maintain transparency and ensure that your personal information remains protected even when third-party services are involved.
Aggregated and Anonymized Data:
In order to improve the Application and better understand usage patterns, the Application may periodically transmit data to third-party services in an aggregated and anonymized format. Aggregated and anonymized data refers to information that is combined across all users and stripped of personally identifiable information, ensuring that individual users cannot be directly identified. This type of data is primarily used to analyze trends, monitor system performance, evaluate feature usage, and identify areas that may require improvement. By using aggregated data, the Application can make informed decisions about new features, interface updates, and system optimizations without compromising the privacy of individual users. This process allows the Service Provider to continuously enhance the overall functionality and performance of the Application while maintaining strict privacy standards.
Third-Party Services:
The Application may rely on certain third-party services to provide essential functionality, improve user experience, and ensure reliable performance. These third-party services may collect, store, and process information independently, subject to their own privacy policies. Some examples of third-party services used include:
- Google Play Services: Google Play Services provides core services and system-level support, allowing the Application to function smoothly across a wide range of devices and operating system versions. It ensures device compatibility, enables application updates, and supports essential functionalities such as authentication and push notifications.
- Google Tag Manager: This service allows the Application to manage and monitor user interactions, track feature usage, and facilitate analytics. By using Google Tag Manager, the Application can measure engagement, identify commonly used features, and make data-driven improvements to the user interface and overall experience.
- Firebase Cloud Messaging: Firebase Cloud Messaging enables the Application to send push notifications and real-time updates to users. This service ensures timely delivery of important announcements, reminders, and updates related to account activity, study sessions, or other service-related events.
- Cloudflare: Cloudflare provides content delivery, security, and performance optimization services. By routing traffic efficiently and protecting against unauthorized access, Cloudflare enhances the security and reliability of the Application.
Users are encouraged to review the privacy policies of these third-party services to understand how their information may be collected, used, or shared outside of the Application. The Service Provider does not control the practices of these third-party services, but only engages with those that meet our strict standards for security, privacy, and data protection.
Disclosure of User Information:
The Service Provider may disclose user-provided or automatically collected information under specific circumstances to comply with legal requirements, protect rights, or work with trusted partners. Such disclosures may include:
- As Required by Law: The Service Provider may disclose information to comply with applicable laws, legal processes, governmental regulations, court orders, subpoenas, or other official requests. This ensures that the Service Provider operates in full compliance with legal obligations while protecting users' rights wherever possible.
- To Protect Rights, Property, or Safety: Information may be disclosed when necessary to protect the rights, property, or safety of users, other individuals, or the Service Provider itself. This may include situations involving suspected fraud, abuse, security breaches, or violations of the Application's terms of service. Disclosure under these circumstances is limited to what is strictly necessary to address the issue at hand.
- To Trusted Service Providers: The Service Provider may share information with third-party service providers who perform functions on its behalf, such as hosting, analytics, payment processing, customer support, or other operational services. These providers are bound by strict contractual obligations to maintain confidentiality and comply with applicable data protection laws. Information shared with these providers is used solely for the purposes for which it was disclosed and is never used for independent marketing or other unrelated activities.
The Service Provider takes all reasonable steps to ensure that third-party access is limited to what is strictly necessary for their intended purpose and that personal information is protected at all times. By implementing these measures, the Service Provider ensures that the Application remains secure, reliable, and fully compliant with privacy and data protection standards. Users can be confident that their information is managed responsibly and used only to enhance service quality, maintain security, and support the functionality of the Application.
4. Opt-Out Rights
Users of the Application have the right to opt out of the collection, use, and processing of their personal and usage information. The most effective method to stop all data collection by the Application is to uninstall it from your device. Uninstallation can be completed using your device's standard uninstall procedure or by selecting the uninstall option available through the mobile app marketplace from which the Application was downloaded. Once uninstalled, the Application will no longer actively collect new information from your device.
It is important to note that while uninstalling the Application stops future data collection, it does not automatically erase information that has already been collected and stored prior to uninstallation. The Service Provider may retain previously collected information for legitimate purposes, including compliance with legal obligations, resolving disputes, enforcing agreements, and maintaining operational records. Retained information is handled in accordance with the policies outlined in this Privacy Policy, including applicable data retention periods and security measures.
Users are encouraged to exercise control over their personal information and take advantage of available privacy settings on their devices. In addition to uninstalling the Application, users may review, modify, or delete certain data within the Application itself, if such options are provided, to further limit the use of their personal information.
Exercising your opt-out rights reflects the Service Provider's commitment to transparency and user autonomy. Users can be confident that, upon opting out, the Service Provider will respect their decision and cease further data collection, except where retention is legally required or necessary to protect the rights, property, or safety of users or the Service Provider.
By providing clear instructions for opting out and maintaining robust policies for data retention and protection, the Application ensures that users have meaningful control over their personal information while continuing to provide essential services and maintain operational integrity. Users are encouraged to review this Privacy Policy periodically to stay informed about their rights, data practices, and available options for managing their personal information effectively.
5. Data Retention Policy
The Service Provider is committed to managing and retaining user information responsibly and in accordance with applicable laws and regulations. User-provided data, including personal information and usage details, is retained for as long as your account remains active or as long as necessary to provide the services offered by the Application. Retaining this information allows the Service Provider to ensure the proper functioning of the Application, maintain user accounts, provide support, and deliver a seamless user experience.
If you wish to delete your account or have your personal information removed from the Application's records, you may contact the Service Provider directly at info@pinakventure.com. Upon receiving a valid request for deletion, the Service Provider will take all reasonable steps to delete your information within a reasonable period of time. This ensures that your personal information is removed from active systems while balancing operational requirements.
Please note that in certain circumstances, the Service Provider may be required to retain specific information for longer periods in order to comply with applicable legal obligations, enforce agreements, resolve disputes, or protect the rights, property, or safety of the Service Provider, its users, or others. In such cases, information will be securely stored and access will be restricted to authorized personnel who require it for these specific purposes.
By implementing this Data Retention Policy, the Service Provider ensures transparency and accountability in handling user information. Users can be confident that their data is stored only as long as necessary to deliver services effectively, and that procedures are in place to securely delete or anonymize information once it is no longer required. Regular reviews of retention practices are conducted to align with best practices, legal requirements, and privacy standards, providing users with confidence in the responsible management of their personal information.
6. Children's Privacy
The Service Provider is firmly committed to protecting the privacy of young users. The Application is not intended for children under the age of 13 years, and the Service Provider does not knowingly collect, use, or solicit any personal information from individuals who fall within this age group. The Application and its related services are designed and marketed for use by individuals who meet the applicable age requirements as defined by relevant data protection laws and regulations.
If you are under 13 years of age, you are strictly advised not to use the Application, create an account, or provide any personal information, including but not limited to your name, contact details, or any other identifying data. The Service Provider takes these restrictions seriously and has implemented measures to prevent the registration and data submission of children below the specified age threshold.
In the event that the Service Provider becomes aware that personal information has been inadvertently collected from a child under the age of 13, such information will be promptly deleted from the system. Parents or legal guardians who believe that their child has provided personal information through the Application are strongly encouraged to contact the Service Provider at info@pinakventure.com. Upon verification of such a request, all relevant information pertaining to the minor will be securely removed from the Service Provider's records without undue delay.
The Service Provider emphasizes the importance of parental supervision in ensuring that children do not access or use online services inappropriately. Parents and guardians are encouraged to educate their children about the importance of privacy, responsible internet use, and the potential risks associated with sharing personal information online.
By maintaining these strict child protection standards, the Service Provider demonstrates its dedication to compliance with applicable child privacy laws, such as the Children's Online Privacy Protection Act (COPPA) and other relevant international data protection regulations. The Service Provider will continue to review and update its policies and technical safeguards to ensure that children's privacy remains fully protected and respected at all times.
7. Security
The Service Provider recognizes that the protection of personal and usage information is of utmost importance to users, and therefore treats information security as a top priority. We value your trust in providing us with your data and are committed to maintaining the confidentiality, integrity, and availability of all personal and operational information collected through the Application. To achieve this, we employ a comprehensive range of administrative, technical, and physical safeguards designed to protect data from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
Our administrative safeguards include clearly defined internal data protection policies and procedures that regulate how information is collected, processed, stored, and shared. Access to user information is strictly limited to authorized employees, contractors, or service providers who require such access to perform their job duties or provide services on behalf of the Service Provider. All such individuals are bound by confidentiality obligations and are subject to disciplinary measures or contract termination in the event of policy violations. Additionally, periodic staff training sessions are conducted to raise awareness about privacy protection, secure data handling, and the prevention of unauthorized disclosure.
Our technical safeguards include the use of advanced technologies such as encryption protocols, firewalls, secure socket layer (SSL) communication, and intrusion detection systems. These technologies help ensure that data transmitted between your device and our servers remains secure and protected from interception or tampering. We continuously monitor our systems for vulnerabilities, apply security updates promptly, and perform routine system maintenance to prevent unauthorized intrusion or malware attacks. In addition, secure backup systems are maintained to protect against data loss due to technical failure or unforeseen incidents.
Our physical safeguards are implemented to protect the hardware and systems that store personal data. Access to physical storage facilities, servers, or data centers is restricted to authorized personnel only. These areas are secured with appropriate measures such as access control systems, surveillance cameras, and environmental controls to protect against damage, theft, or natural disasters. The Service Provider also maintains secure disposal methods to ensure that any physical documents or electronic media containing personal information are destroyed safely when no longer needed.
Despite these extensive precautions, users should understand that no security system is infallible. The transmission of information over the internet or through electronic storage systems inherently carries certain risks. While the Service Provider endeavors to protect user information using the best commercially acceptable means, it cannot guarantee absolute security against every potential threat. Accordingly, users are encouraged to take personal precautions to enhance their own data security—such as using strong passwords, avoiding the use of public Wi-Fi networks for sensitive transactions, keeping software up to date, and refraining from sharing login credentials with others.
In the unlikely event of a security breach or unauthorized access to personal information, the Service Provider will take immediate steps to investigate the incident, mitigate potential harm, and, where required by law, notify affected users and regulatory authorities. The Service Provider's response procedures are designed to ensure transparency and to maintain trust by keeping users informed about any actions taken to restore the integrity and security of their data.
By maintaining a layered and continuously evolving security framework, the Service Provider aims to safeguard user information against both internal and external risks. The Service Provider also commits to periodically reviewing and updating its security practices to align with emerging technologies, industry standards, and applicable data protection laws. This ongoing vigilance reflects our dedication to upholding user trust and ensuring that your information remains protected throughout your interaction with the Application.
8. Changes to This Policy
The Service Provider reserves the right to revise, modify, or update this Privacy Policy at any time and at its sole discretion. As laws, technologies, and business operations evolve, it may become necessary to make adjustments to ensure that this Policy accurately reflects the Service Provider's current data protection practices and compliance obligations. The Service Provider is committed to maintaining transparency with users regarding such updates and ensuring that privacy practices remain consistent with applicable laws, regulatory standards, and best industry practices.
Updates to this Privacy Policy may occur for various reasons, including but not limited to changes in legal or regulatory requirements, updates to the Application's features and services, implementation of new technologies, adjustments in business operations, or to enhance the clarity and effectiveness of the information provided to users. Each version of this Privacy Policy will include a clearly marked "Last Updated" date at the top of the document so that users can easily identify when the most recent revision took place.
Whenever significant or material changes are made—particularly those that affect how personal information is collected, used, shared, or stored—the Service Provider will make reasonable efforts to inform users through appropriate means. Such notifications may include in-app announcements, email communications, pop-up alerts, or notices posted on the Application's home screen or associated website. These measures are taken to ensure that users are aware of any substantial updates and can make informed decisions about their continued use of the Application.
It is strongly recommended that users review this Privacy Policy periodically to remain informed about any modifications or updates. Regular review allows users to understand how their information is being handled and to stay aware of any changes in their rights or responsibilities. By continuing to use the Application after any modifications have been posted, users are deemed to have read, understood, and accepted the revised terms of this Privacy Policy.
If a user does not agree with any portion of the updated Policy, they may choose to discontinue using the Application and exercise their rights to opt out, delete their account, or request removal of their data as described in the Data Retention and Opt-Out Rights sections. The Service Provider will respect such decisions and handle all related requests in accordance with applicable data protection laws.
The Service Provider is dedicated to maintaining the highest level of transparency and accountability. All changes to this Privacy Policy are made with the objective of enhancing clarity, reinforcing user trust, and ensuring ongoing compliance with privacy legislation and best practices. By staying committed to continuous improvement and open communication, the Service Provider strives to ensure that all users remain fully informed and confident in the way their personal data is managed and protected.
9. Your Consent
By choosing to download, install, access, or use this Application, you are providing your voluntary and informed consent to the collection, processing, and use of your personal and non-personal information as outlined in this Privacy Policy. This consent extends to all activities necessary for the operation, improvement, and maintenance of the Application and its related services. It also includes consent to the Service Provider's data management practices, including storage, analysis, and transfer of information as described in this document.
Your continued use of the Application signifies that you have read, understood, and agreed to the terms of this Privacy Policy in its entirety. It is important to note that your consent is not obtained by coercion or as a condition of accessing unrelated services – rather, it is a fundamental acknowledgment that you understand how and why your data may be collected and used for the purpose of providing and improving the Application's functionality and user experience.
By using the Application, you further consent to the collection of information automatically transmitted by your device, such as IP address, usage data, and other technical identifiers, as described under the "Information Collection and Use" section of this Policy. You also consent to the collection of any personal information that you voluntarily provide, such as your name, email address, or contact number, when registering or communicating with the Service Provider. This information is used solely for legitimate purposes including account creation, authentication, communication, and the enhancement of user satisfaction.
In certain situations, the Application may integrate with third-party tools or services – such as analytics, notification, or cloud-based systems – to ensure efficient performance and continued improvement. By using the Application, you consent to the limited and secure sharing of your data with such trusted third-party partners, in accordance with the "Third-Party Access" section of this Privacy Policy. These third parties are bound by confidentiality and data protection obligations and are not permitted to use your information for any purpose other than providing contracted services on behalf of the Service Provider.
Your consent also encompasses the Service Provider's data retention and storage practices, as outlined in the "Data Retention Policy" section. You acknowledge that your information may be retained for as long as is necessary to fulfill the purposes described in this Policy or as required by law. The Service Provider maintains strict measures to ensure that your data is stored securely, protected from unauthorized access, and disposed of responsibly once it is no longer required.
Additionally, by using the Application, you understand and consent to the possibility that the Service Provider may update or modify this Privacy Policy periodically. Any such updates will be reflected through revised effective dates or "Last Updated" notices. Continued use of the Application following these changes will constitute your acknowledgment and acceptance of the modified terms. The Service Provider encourages users to periodically review this Policy to stay informed of any updates regarding the handling of their information.
You may withdraw your consent at any time by discontinuing the use of the Application and, if applicable, uninstalling it from your device. Upon withdrawal of consent, you may also request the deletion of your account and associated data by contacting the Service Provider directly at info@pinakventure.com. The Service Provider will take reasonable steps to comply with such requests in accordance with applicable privacy laws and internal procedures.
It is important to understand that withdrawing consent may affect the functionality and availability of certain features within the Application. Some services may require the use of personal data to operate correctly; therefore, removing consent may result in limited access to those features. The Service Provider is not liable for any inconvenience or restricted functionality resulting from the user's withdrawal of consent.
By providing your consent, you acknowledge that you have been given clear and comprehensive information regarding how your data is collected, used, retained, and protected. You further acknowledge that this consent represents your complete understanding and acceptance of the privacy practices described herein.
The Service Provider remains committed to protecting your privacy and ensuring that your consent is respected at all times. Should you have any questions, concerns, or requests regarding your consent, privacy rights, or this Policy, you are encouraged to contact the Service Provider directly through the contact details provided. Your trust and confidence are of utmost importance, and the Service Provider will continue to handle your data responsibly, ethically, and in full compliance with applicable privacy regulations.
10. Contact Us
The Service Provider is committed to maintaining transparency and open communication with all users regarding privacy, data protection, and the use of personal information. If you have any questions, concerns, or requests relating to this Privacy Policy, or if you would like to learn more about how your information is collected, stored, or used by the Application, you are encouraged to reach out to us directly.
You may contact the Service Provider at the following email address:
When reaching out, please include a clear subject line such as "Privacy Inquiry" or "Data Request" to help ensure your message is directed to the appropriate team for prompt handling. If your concern relates to a specific account, please provide enough information for verification purposes (such as your registered email address or username), but do not include sensitive details like passwords or full payment information in your email.
The Service Provider strives to respond to all legitimate inquiries in a timely and professional manner. Depending on the nature of your request, it may take a reasonable amount of time to review and respond, particularly in cases involving data access or deletion requests, which may require verification of your identity to protect against unauthorized disclosures.
If you are contacting us to exercise your privacy rights – such as requesting access to your personal data, requesting data deletion, withdrawing consent, or clarifying how your information is used – please specify your request clearly in the body of your message. The Service Provider will handle all such requests in accordance with applicable privacy laws and internal data protection policies.
The Service Provider welcomes feedback from users and values the opportunity to address privacy-related questions or concerns. Open communication helps us improve our data protection practices and ensure that users remain confident in how their information is managed.
If you believe that your privacy rights have been violated or that your information has been handled in a manner inconsistent with this Privacy Policy, we encourage you to contact us immediately using the email address provided above. We will investigate your concern promptly and take appropriate measures to resolve the issue.
The Service Provider may also update the contact information or communication channels periodically to ensure accessibility and compliance with legal standards. Any such updates will be reflected within this section of the Privacy Policy. Users are encouraged to check this section from time to time for the latest contact details and procedures for submitting inquiries or requests.
By reaching out to the Service Provider, you acknowledge that communications regarding privacy and data protection may be securely stored and used solely for the purpose of responding to your request or inquiry. The Service Provider appreciates your trust and will continue to work diligently to ensure that all communications and personal data are handled responsibly, transparently, and with respect for your privacy rights.